The future belongs to businesses that monetise insights and rapidly deliver better, more tailored experiences to their customers. Not every business is fully prepared for this data-driven future. 

​Net Gain was founded to help these businesses quickly make sense of their data, benchmark and accelerate customer management capability transformation, select vendors, avoid data-driven pitfalls, and create more profitable relationships through customer sciences and strategies.

Track record of successfully guiding businesses in:

• Making sense of data to enhance understanding of customer behaviour and opportunity.

• Shaping customer management strategy to create cost-effective treatments and experiences.

• Applying edge analytical techniques, AI, and capabilities to transform the impact of CRM and CVM operations.

Subject matter experts in:

• Design and application of marketing and data sciences to create actionable insights.

• Delivering complex customer capability transformation programmes to drive incremental revenue.

• Directing CVM and CRM strategy and operations to create more profitable customer relationships.

Extensive experience in:

• Leading commercial operations, agency consulting, and transformation programmes for world-class customer-focused brands.

• A broad range of sectors, including financial services, telecommunications, digital media, travel, retail, consumer electronics, government, MarTech, FinTech, and full-service agencies.

• Diverse b2c and b2b brands, such as Vodafone, LGU+, HM Government, Barclays, Travelopia, Berry Bros & Rudd, Nationwide Platforms, Lloyds Banking Group, Powershop, HTC, RAPP, Santander, Virgin Media, Experian, and the BBC.

If you would like to know more information about our services, please get in touch:

Telephone: +44 (0) 774 303 2594

email:  jeremy.williams@NetGainLtd.co.uk